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Frequently asked questions
Which currency are the plans?
The currency we are using is Canadian dollars (CAD).
Why do I have to pay every month/year?
There’s a myth out there that goes something like, “If I custom code an app, I can pay once and it will work forever.” What custom development shops won’t tell you though is that even if you custom code an app, there will still be monthly costs for upkeep, server space, maintenance, content changes, and more. With DIYapps.ca, however, we’ve not only built many of the features you’ll need right out of the box which reduces your upfront cost, but we also handle all of your servers, CDNs, push notification systems, user login/authentication, OS updates, design updates, the ability to change content, and more with one low monthly or yearly cost based on the features you need. It’s a pretty darn good deal if you ask us 🙂
Can I publish my app with a free plan?
In order to get your app live on the App Store and Google Play, you will need to sign up for one of our paid plans. Not only will our publishing team handle the submissions for you, but our development team also handles a ton on the front end (the cool features you do see) and the back end (all of the necessary features you don’t see) for you.
How do I login back after I start building?
Use the client dashboard access: https://app.diyapps.ca
How do Push Notifications work?
In the control panel we have a section where you can set and schedule push notifications to go out to the group of your choice.
Are there any additional costs besides my subscription plan?
In order to get you app live on the App Store and Google Play, both Apple and Google require that you have your own Apple and Google developer accounts, respectively. To date, Google is a one time fee of $25 USD and Apple is a yearly fee of $99 USD for a standard account or $299 USD for an enterprise account. If you are a non-profit organization, government entity, or educational institution, you may be eligible to get a free standard account.
If I stop paying does my app get taken off the App Store and Google Play?
In order for app to maintain an active status with our servers and systems that power it and therefore function properly, you must maintain an active subscription. Not convinced? See the question “Why do I have to pay every month/year?" for more information on what your subscription goes toward.
Can I cancel anytime?
Yes. Our subscriptions are based on either monthly or yearly, if you want a sweet discount, annual terms. Please note, however, if you cancel your service, your app will no longer function and will be removed from the App Store and Google Play per our terms.
How does the app dashboard work?
Our app dashboard gives you a real time preview of your app so that you can make changes just by clicking and editing. Just click the publish button when you're ready for your changes to go live!
What's your refund policy?
There is no refund. When you cancel your subscription, it will end at the end of your payment cycle.
